ibetph Privacy Policy

How We Collect and Use Your Information

This policy applies to all registered members and visitors of the ibetph platform in the Philippines.

1. Information We Collect

When you register for an account on ibetph, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification number as required for age and identity verification. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. We may also collect information you voluntarily provide when you contact our support team or respond to surveys.

2. How We Use Your Data

The personal information you provide is used primarily to create and manage your ibetph account, verify your identity and age eligibility, and process financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you information about promotions and offers available on the platform, which you can opt out of at any time through your account settings. Technical and usage data is analysed in aggregate to improve platform performance, identify and fix technical issues, and develop new features that better serve our members in the Philippines. We do not use your personal data to make automated decisions that significantly affect your rights without human review.

3. Data Sharing and Third Parties

ibetph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third-party service providers we engage are carefully vetted and are only permitted to use your data for the specific purpose for which it was shared. We require all partners to maintain data security standards consistent with our own.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations governing online gaming and financial record-keeping. Transaction records and identity verification documents may be retained for a minimum period as mandated by law, even after account closure. When your data is no longer required, we securely delete or anonymise it in accordance with our internal data lifecycle procedures. You may request the deletion of your account and associated personal data at any time by contacting our support team, subject to any legal retention obligations that may apply. We will confirm the outcome of any deletion request within a reasonable timeframe.

5. Cookies and Tracking

The ibetph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how members interact with different parts of the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytics cookies help us understand which pages and features are most useful to our Filipino members, allowing us to prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certaincookies may limit some platform functionality. We do not use tracking technologies to build advertising profiles or share behavioural data with advertising networks.

6. Data Security

ibetph employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive information such as passwords is stored in hashed form and never in plain text. We conduct regular internal reviews of our data handling practices and access controls to ensure that only authorised personnel can access member information on a need-to-know basis. In the event of a data breach that poses a risk to your rights, we will notify affected members and the relevant Philippine authorities in accordance with applicable data privacy regulations. We encourage members to use strong, unique passwords and to enable any available account security features to further protect their accounts.

7. Your Rights

As a member of ibetph based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification. You have the right to object to certain types of data processing, including direct marketing communications, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before withdrawal. If you wish to exercise any of these rights, please contact our support team at [email protected] and we will respond within a reasonable period. We are committed to resolving all data privacy concerns fairly and transparently.

8. Children's Privacy

The ibetph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21, and any account found to belong to an underage user will be immediately suspended and all associated data deleted. If you believe that a minor has registered on our platform, please contact our support team immediately so that we can take appropriate action. Parents and guardians are encouraged to use available parental control tools to prevent minors from accessing online gaming platforms. Our age verification process is designed to identify and prevent underage registration at the point of sign-up.

9. Changes to This Policy

ibetph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will publish the updated policy on this page with a revised effective date and may notify members via email or an in-platform message. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. We encourage all members to review this page periodically to stay informed about how we protect their personal information. If you have any questions about this policy or our data practices, please reach out to our support team.